You must consider that when a client is satisfied with your. Therefore, services, it is because they have felt a real link with your brand, a dialogue, and it is very likely that for this reason you will. Therefore, obtain more clients. But if the opposite happens and the client does not find a way of communication with your brand, the result will be very negative for your business: not only will you lose the opportunity to increase your finances, but your reputation will drop drastically, with all the negative consequences that this entails.
What is SAC 2.0 or Customer Service on networks?
The main focus of promoting good customer service has to do with gaining customers. Therefore, and achieving a Hungary Phone Number List good reputation. But there are more compelling reasons to want to implement this type of attention systems in Social. Therefore, Media. We tell you! Possibility of generating more engagement Generating engagement is the key point of business presence on social networks. Keep in mind that anyone can open a business profile on social networks, but few achieve growth and conversion.
Why is it important to do SAC 2.0?
Growth has to do with the. Therefore, volume of the audience and the number of followers obtained, while conversion is more associated aolists with the interaction with this audience, which is measurable through the reactions achieved in the publications, the messages. Therefore, received, the mentions, etc. A business whose digital presence generates a good level of engagement is capable of instilling more confidence in its potential clients, and ends up acquiring more positioning.
