Issue #5: “Customers don’t want to use BankID to sign”
Swedish BankID is a personal and easy method of secure electronic identification Is the and armenia mobile database signing online. All individuals with a Swedish national identification number can sign up for BankID. It’s the single largest service used in Sweden, utilised by 94% of smartphone users.
Some telesales agents have raised concerns about customers potentially refusing to use their BankIDs but it’s important to understand the benefits and widespread acceptance of this identification method.
Solution: explain BankID offers convenience, security, and trust in digital transactions
accepted method for confirming the identity and signing documents online. It has revolutionised online transactions in Sweden, offering convenience, security, and trust in digital interactions. Make sure you point out that signing with BankID eliminates the need for physical paperwork, printing, scanning, or mailing documents. Customers can complete the process quickly and easily from the comfort of their own homes and start enjoying the products or services without delays.
However, the key to success is to sell your products and services to the people genuinely interested in your offering. By targeting your effort towards the right audience, you can effectively communicate the advantages of using BankID and address any concerns they may have.
Issue #6: “The checkout link’s validity is too short”
Some of our merchants pointed out that they believe the link should be valid for longer Is the than susan acosta manager 24 hours, as customers sometimes take longer than a day to complete the checkout process.
It’s important to note that 24-hour validity is a standard choice for most payment companies, primarily driven by security considerations. Additionally, some banks allow only seven minutes to complete online transactions!
Solution: make 24-hour checkout links work
Apart from providing security, we see the 24-hour checkout validity as Is the a spam data way to manage order accuracy and pricing. Some telesales agencies send out checkout reminders, which can include a new checkout link.
Based on our experience, we have observed that customers who don’t complete the checkout immediately or within a few hours most often drop off, lacking the motivation to finalise the checkout and proceed with payment. Therefore, if you notice that checkout is still pending, it may be worth resending the payment link or picking up the phone and calling your potential customer before the link expires.
To address this issue effectively, it’s important to emphasize the value and benefits of completing the checkout promptly. Highlight any time-sensitive offers, limited availability, or exclusive incentives that customers might miss out on if they delay the process. By creating a sense of urgency and demonstrating the advantages of timely completion, you can encourage customers to take immediate action.